Telemedicine

Jeffers, Mann & Artman Pediatrics is excited to announce that families can now schedule select Telehealth visits online through the Follow My Health app. This new option makes it easier to access care from the comfort of your home while continuing to ensure timely, high-quality care for your child. Telehealth visits are a convenient option for many common childhood concerns and minor illnesses.

Telehealth visits may be appropriate for:

• Colds or coughs lasting less than 2 weeks
• Pink eye
• Diarrhea, stomachache, or vomiting
• Fever in patients older than 6 months
• Rashes
• Allergies
• Minor cuts, scrapes, or bites
• Anxiety/Depression and ADHD (schedule over the phone or in office only)

In-person visits are recommended for:

• Sore throats that may require strep testing
• Breathing concerns or respiratory distress
• Significant injuries
• Fever in infants under 6 months of age
• Any concern that may require a physical exam or testing

How to Schedule

Telehealth appointments can now be scheduled directly through the Follow My Health app, similar to how families schedule flu vaccine appointments. Please watch the Tutorial at the link below.

Scheduling Tutorial

If you are unsure whether Telehealth is appropriate for your child's symptoms, our team is happy to help you choose the right type of visit when you call our office.

Please note:

• Not all medical concerns can be managed through telehealth. If a hands-on evaluation, laboratory testing, or a more comprehensive physical examination is needed, your provider may recommend an in-office visit to ensure your child receives the most appropriate care.
• Your child must be present for the telehealth visit.
• You must be physically located in the state of North Carolina at the time of the appointment.
• Telehealth visits can be scheduled through your Follow My Health portal or by calling our office.

At JMA Pediatrics, we remain committed to providing caring, personalized, and evidence-based medical care for your family. By bringing our Medical Home into your home, our virtual visit option allows us to continue delivering the high-quality care you know and trust.