Updated 8/18/2020 - COVID-19 Guidelines
At JMA Pediatrics, we want to assure families that we are following CDC guidelines for effective infection prevention and have the following protocols in place to help minimize any risk of exposure to COVID-19, inside and outside of our office:
- All persons (Ages 3 and up) are required to wear a mask while in our office.
- In-office appointments are limited to well check, routine or non-infectious appointments only. We are offering telemedicine and drive-thru sick clinics for other appointments.
- All persons are screened per CDC recommendations prior to entering our office.
- Hand sanitizer is available throughout the office for patient/caregiver use.
- All toys, magazines, and other items have been cleared from our waiting and exam rooms to prevent possible contamination.
- In efforts to promote social distancing and limit exposure, we encourage all families to arrive with only the patient and one caregiver for all appointments.
- Signs are posted throughout our offices for social distancing reminders.
- Mobile check in is available for in-office appointments, allowing families to check in via their mobile device prior to arriving for their appointment. If our check in kiosks are used, cleansing wipes are available at the kiosk for caregiver use. Kiosks are otherwise cleaned by staff twice per hour.
- Patients being seen for routine Well Check, ADD/ADHD or Asthma visits are encouraged to complete electronic pre-registration forms (CHADIS) at home in order to minimize touchpoints.
- All staff are required to wear surgical masks and appropriate PPE throughout the entirety of their workday.
- All staff have temperatures taken daily upon arrival and after lunch.
- In addition to taking temperatures, all staff are closely monitored for any signs or symptoms of illness.
- In addition to our regular cleaning schedule, staff is required to clean and sanitize frequently touched surfaces at regular intervals.
- All staff are required to sanitize pens, clipboards, laptops and any other items utilized by patients in between use.
Again, we care about you and your family’s overall health. We will follow our protocols and continue to work in close partnership with our local health departments and CDC (Center for Disease Control and Prevention) as they monitor the current COVID-19 situation. We will closely follow their guidance and update you should any updates, changes, or new information be released. Please feel free to contact our office with any questions, or visit the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/index.html for more information.
We look forward to continuing to provide high quality care for your child/children’s ongoing needs in the safest, most effective way possible. Thank you for trusting and partnering with us in this very important endeavor.
Updated 7/24/2020 - WEST CARY - OPEN
Our West Cary Location - is now open!!
5029 Arco Street, Cary (919)388-7520
Updated 7/24/2020 - FACE COVERING/MASK REQUIRED
Face coverings or masks are an important part of preventing the spread of COVID-19. The CDC recommends that everyone wear cloth face coverings when leaving their homes, regardless of whether they have fever or symptoms of COVID-19. This is because of evidence that people with COVID-19 can spread the disease, even if they do not have symptoms.
In order to protect our pateints, our staff are required to wear masks. We also require all patients, parents and visitors 3yrs of age and older to wear a face covering or mask to any visit at our office (this includes both in-office and drive-thru visits). We want our patients and staff to stay as healthy as possible during this time.
Thank you, for your understanding.
Please see the link below for information from the CDC regarding face coverings.
We understand that many of you are concerned about the spread of COVID-19. At Jeffers, Mann, and Artman Pediatrics, you and your child’s safety is our top priority, and we are taking every precaution to keep your child and family safe. We thank you for the understanding, patience, and kindness you have shown this past week, and ask you to “roll with us” as we continue to make changes to keep your kids safe and healthy over these next few weeks.
As COVID-19 continues to spread, we urge all families to practice good handwashing and “social distancing” by limiting your social activities and not attending large group gatherings. The primary goal of our country needs to be to slow the spread of the virus so that our healthcare system is not overwhelmed and our vulnerable patients are not at risk. Fortunately, children who have COVID-19 do not usually have severe illness. The best way to prevent illness is to avoid being exposed to this virus. The virus is thought to spread mainly from person-to-person.
- Between people who are in close contact with one another (within about 6 feet).
- Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
JMA CLINIC CHANGES
- Telehealth Appointments now available- Bringing our Medical Home into Your Home; Jeffers, Mann and Artman Pediatrics is now able to schedule virtual visits with your provider. These last couple of weeks, we have already seen many of you for your child’s urgent sick appointment using video and our new telehealth platform Doxy.me. We are also now scheduling virtual visits for ADHD, other behavioral health follow up appointments and consult type appointments with your child’s regular provider. Not all visits can be completed via video and we will sometimes need your child to come into the office for an in-person physical examination or for lab tests. Please call our office to schedule these virtual visits, just like you would for an in-office visit. We at JMA Pediatrics are committed to continuing to provide your children caring, personal and evidence-based medical care during these challenging times. We believe that by bringing our Medical Home into your home, our virtual appointment option helps us to do just that.
- Drive-thru clinics for sick appointments; Any patient with a COUGH, CONGESTION, RESPIRATORY SYMPTOMS, SORE THROAT or FEVER is being directed to our triage nurse to assess symptoms. If an appointment is considered necessary, it is being scheduled in our Drive-up clinics located outside select office buildings. The staff at these clinics are wearing personal protective equipment (masks, gloves, etc.) to evaluate your child’s symptoms as recommended by the Centers for Disease Control and Prevention. You will be scheduled for an appointment time to minimize wait times. We hope to be able to provide this service outside most of our offices.
- Well Check appointments available in our offices; The American Academy of Pediatrics has urged us to continue to see well patients, especially those that are in need of vaccinations. If we do not continue to see and immunize well children, as a nation, we will be putting ourselves at risk for outbreaks of other diseases like measles and whooping cough. By seeing all patients with fever, cough, congestion, or sore throat in our drive-up clinics and limiting in office appointments to well children, we are able to provide the safest environment possible for our well checkups and newborns.
- Temporary closure of all evening clinics; Unfortunately, JMA Pediatrics has needed to shift staffing resources to our other clinical areas. As of Monday, March 30, we have temporarily closed our evening clinics. Thank you for your understanding.
- OPEN - West Cary Location - Monday, July 13th, 2020
We have temporarily closed our West Cary location; Sadly, in order to have staffing to cover these changes and also continue to separate sick and well appointments, our providers from the West Cary location have moved to our Cary and Holly Springs locations. We will be back! We hope you will hang in with us for the short term until COVID-19 is contained in our community and we can get Dr. Zarick and Dr. Fofaria back out to you.
If your child has been directly exposed to someone who has tested positive for COVID-19 in the past 14 days and has a cough or fever, then please call the following number:
- NC DHHS COVID hotline (2-1-1) or (888-892-1162)
- Wake Co. Public Health - COVID specific hotline (919-856-7044)
- Johnston Co. Public Health (919-989-5400)
As always, please call with any questions and we will be happy to best direct your care. As recommendations are rapidly changing, we will keep you updated with any changes to our clinic schedules.
Please feel free to contact our office with any questions, or visit the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/index.html for more information.